Claims Management Services

Effective claims management is critical to minimizing your cost of risk. Prompt claim reporting with close monitoring of “problem” claims helps keep costs from escalating unnecessarily.  ABIS provides an experienced and responsive claims department to meet the needs of each client. We offer a wide range of claims management and counseling services, which include:

• Serving as your advocate in contested claim disputes
• Dedicated claim specialists specifically assigned to your account to report claims on your behalf and monitor open cases
• A customized “Claim Reporting Guide” provided to each client with annual updates
• On-line claim reporting capabilities
• 24 Hour Claims Service (including on-site emergency assistance)
• Special claims handling instructions for insurance carriers or TPA’s
• Loss run coordination including setting up scheduled reports, on-line access, and location coding assistance
• Automatic notification of excess/umbrella carriers where appropriate

Specialized Services

• Open claim status review meetings to reduce claim reserves
• Establishing directed medical and return-to-work programs
• Conducting claims management workshops
• Assessing your internal/external claim practices & procedures
• Providing expertise in litigation management & settlement strategy
• Coordinate claim reporting to insurance carrier's for multi-location clients

For more information please contact the ABIS Claims Department at 1-800-747-5652.